Privacy Policy

1. Introduction
Achieve Stone Pty Ltd (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website and interact with our services.
By using our website, you agree to the collection and use of your information in accordance with this policy.

2. Information We Collect
We may collect the following types of personal information:

• Personal Details – Name, email address, phone number, and other contact details provided when you enquire about our services.

• Project Details – Information related to your stone benchtop needs, including measurements, materials, and installation preferences.

• Website Usage Data – IP address, browser type, pages visited, and other analytics collected via cookies to improve our website experience.

• Communication Data – Emails, messages, and feedback you provide when contacting us.
   

3. How We Use Your Information
We use your personal information to:

• Provide quotes, process enquiries, and deliver our services.

• Respond to customer requests and provide support.

• Improve our website, marketing, and service offerings.

• Send updates, promotions, or service-related communications (you may opt out anytime).

• Comply with legal obligations and prevent fraudulent activity.
   

4. How We Protect Your Information
We implement security measures to protect your personal data from unauthorised access, loss, or misuse. However, while we take reasonable precautions, no method of transmission over the internet is 100% secure.

5. Sharing Your Information
We do not sell or rent your personal information. However, we may share your details with:

• Service Providers & Contractors – Trusted partners assisting in project completion (e.g., delivery and installation teams).

• Legal Authorities – If required by law or to protect our business rights.
   

6. Cookies & Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can modify your browser settings to refuse cookies, but some features of our site may not function properly.

7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

8. Your Rights & Choices
You have the right to:

• Access, update, or delete your personal information.

• Opt-out of marketing communications.

• Request details on how your data is used.

To exercise your rights, please contact us at the details below.

9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated revision date.

10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Achieve Stone
📍 Canning Vale, Perth, WA
📞 0410 382 427
📧 info@acheivestone.com.au